Terms & Conditions

Last updated: December 2025

These Terms & Conditions govern the access and use of the services provided by Expo Prospects (“we”, “us”, “our”) through our website expoprospects.us and through the delivery of B2B event email lists, attendee datasets and related marketing data services.

By accessing our site, requesting sample data or purchasing our services, you acknowledge that you have read, understood and agree to comply with these Terms.

1. Business & Professional Use Only

Our services are intended strictly for business-to-business (B2B) marketing and professional outreach. We do not provide consumer data or data intended for personal use, personal solicitation or non-business marketing.

2. Data Licensing & Usage

All email lists and B2B datasets delivered by Expo Prospects are licensed for:

  • Legitimate business outreach
  • Sales, marketing and recruitment communication
  • Trade show, seminar, webinar and event promotional activity

You may not resell, redistribute, publish, share, trade or upload our data to public databases without our written permission.

3. Compliance Requirements

By using our data, you agree to comply with applicable marketing and privacy laws, including (but not limited to):

  • CAN-SPAM (United States)
  • GDPR / UK GDPR (European Union & United Kingdom)
  • CASL (Canada)

You agree to provide clear unsubscribe mechanisms, respect opt-out requests, and avoid spam or abusive messaging.

4. Sample Data & Accuracy

Before purchase, we provide **counts, pricing and sample records** to help verify event list accuracy. Full files are delivered only after confirmation and payment.

5. Delivery Policy

Standard delivery time for event email lists is **24–48 business hours** unless otherwise specified. Custom-built research may take longer depending on complexity.

6. Guarantees & Limitations

We guarantee **95%+ email deliverability based on hard bounces**, subject to proper sending practices. Results may vary based on campaign strategy, platform reputation and email server configuration.

7. Refund & Replacement Policy

Due to the digital and irreversible nature of data products, all sales are final and non-refundable once files are delivered.

Bounce rates above 5% are eligible for **free replacement records** within 14 days— see our Refund & Replacement Policy for full details.

8. Pricing & Payment

Pricing is quoted per order based on volume, segmentation, region and event type. Payment must be completed prior to data delivery unless otherwise agreed.

9. Prohibited Use

You may not use our services for:

  • Spam or deceptive marketing
  • Harassment, threats or illegal solicitation
  • Political persuasion or fundraising unless explicitly permitted
  • Consumer-based mass mailing or personal data scraping

10. Intellectual Property

All content on this website (text, design, graphics and data formatting) is the property of Expo Prospects and may not be copied or reused without prior written permission.

11. Liability Disclaimer

Expo Prospects is not responsible for results, campaign outcomes, delivery issues caused by third-party email platforms, domain reputation or technical factors outside our control.

12. Termination

We reserve the right to suspend or terminate service for any user who violates these Terms or misuses our data.

13. Changes to These Terms

We may update or modify these Terms at any time. The “Last updated” date will indicate when changes were made.

14. Contact Us

If you have questions about this policy, you may contact us at:

Expo Prospects
611 Wilshire Blvd, Suite 900,
Los Angeles, California 90017, USA
Phone: +1 213-510-0615
Email: info@expoprospects.us

These Terms are provided for general informational purposes only and do not constitute legal advice. Consult your legal advisor for compliance guidance specific to your region and business needs.